Legal
Privacy Policy
Last updated: March 2026
1. Information We Collect
When you visit our website, schedule an appointment, or contact us, we may collect personal information including your name, email address, phone number, and any health-related information you voluntarily provide. We also collect standard web analytics data such as IP address, browser type, and pages visited through privacy-respecting analytics tools.
2. How We Use Your Information
We use your information to respond to inquiries, schedule and manage appointments, provide medical services, send appointment reminders, and improve our website experience. We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3. Protected Health Information (PHI)
Any health-related information you share during consultations or treatments is protected under HIPAA (Health Insurance Portability and Accountability Act). We maintain strict administrative, physical, and technical safeguards to protect your PHI. Access to your medical records is limited to authorized clinical staff directly involved in your care.
4. Cookies & Analytics
Our website uses privacy-respecting analytics to understand how visitors interact with our pages. We do not use invasive tracking cookies or share browsing data with advertising networks. You may disable cookies in your browser settings at any time.
5. Third-Party Services
We use third-party services for appointment scheduling (Portrait Care EHR), website hosting, and payment processing. Each of these services maintains their own privacy policies and security standards. We select partners who demonstrate strong data protection practices.
6. Data Security
We implement industry-standard security measures including SSL encryption, secure data storage, and access controls to protect your personal information. While no method of electronic transmission is 100% secure, we take reasonable precautions to safeguard your data.
7. Your Rights
You have the right to request access to, correction of, or deletion of your personal information. You may also request a copy of your medical records in accordance with HIPAA regulations. To exercise any of these rights, please contact our office directly.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. Treatments for patients under 18 require parental or guardian consent and presence.
9. Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically.
10. Contact Us
If you have questions about this privacy policy or your personal data, please contact us at [email protected], call (214) 247-6793, or visit us at 8210 Walnut Hill Lane, Professional Building 1, Suite 516, Dallas, TX 75231.
